Apr 7, 2013
Indianapolis opened their new 1.1 billion dollar terminal in 2008, replacing what was a very dated and mediocre customer experience. I’d been there. I’ve not been to the new terminal yet but as one prolific commenter here reported, they won an award in...
Mar 30, 2013
While some city leaders are telling us that we need a new terminal to attract visitors and conventions, other city leaders are using the existing terminal arrangement to, you guessed it, attract visitors and conventions. The Kansas City Convention and Visitors...
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